Contact Us
If you have any questions regarding shipping or the status of your order, we recommend checking our simple Frequently Asked Questions section for quick answers. We strive to provide all the necessary information to address common queries.
If you still require assistance, we are here to help! You can reach out to us through the following contact options:
Call us:
US Phone: +1 469 373-2066
UK Phone: +44 127 3807722
Please note that during busy periods, such as high order volumes, our phone lines may experience heavy traffic. If you are unable to reach us via phone, please feel free to email our dedicated support team at [email protected]. Rest assured that we aim to respond to your email within 48 hours.
Alternatively, you can use the contact form provided below to send us a message.
We value your satisfaction and are committed to providing prompt and helpful assistance to ensure your experience with Australia Paint By Numbers is enjoyable and hassle-free.
During these busy days, we are receiving a lot more emails than usual. As such we request that you allow 2-3 days for us to get back to your initial email inquiry.
Note that we operate on a first-in first-out policy as well as a priority response system. This means that you should only send 1 email enquiry. Sending a follow up a day or so later will actually send your email to the back of the queue, which neither of us want to happen!